Returns and Guarantees

Shipping terms

All prices listed do not include international duties and local taxes, shipping and handling fees

Any damage incurred during shipping, or lost shipments are not guaranteed by, nor the responsibility of Sierra Hotel Aeronautics

Items shipped without tracking or insurance are not protected by the seller 

If a client wishes to exchange product, there is a 15 day period to return the item to be exchanged. The customer is responsible of all shipping costs



All items are guaranteed by Sierra Hotel Aeronautics against manufacture defect. 

Any defective items will promptly be replaced once the defective item is returned. Once a defect is confirmed, and a new item shipped in its place.

Flight Jacket returns not due to any defect or manufacture error will not have shipping costs refunded, and will include a $25 restocking fee

Sierra Hotel Aeronautics guarantee does not include normal wear and tear nor damage occurred due to negligence. 



Pilot’s rules of thumb on this website are meant as reference material only. Please refer to approved aircraft operations publications and flight training manuals/Navigational publications for information.